Technical Support
Transgen guarantees full technical support on all our products. Our highly trained technical support team provides a comprehensive diagnosis of the actual power situation and condition of the power equipment (solar or wind power generation systems, EV charge stations, smart grids, tooling machines, OA and electrical equipment). Be it malfunction or failure due to reset, overheat, or burn damage, we will advise proper and accurate troubleshooting services to ensure that your time and investment is secured and safe.
We use the International Standard IEC6100-4-30 Edition 2 Class A to specify compatibility with power quality parameters, accuracy, and standards to compare measurement results. This gold standard performs continuous gapless calculations that detect events such as dip, swell, and instantaneous power failure, and time synchronization.
